Research indicates that when staff recognise a lack of compassion at work, they experience higher levels of work overload and burnout, which ultimately leads to poorer outcomes for organisations. A trauma-informed approach acknowledges the impact of people’s experiences and focuses on creating a safe, supportive environment. Building a culture of understanding, trust, and compassion can lead to greater employee engagement, stronger team relationships, and improved overall workplace wellbeing.
Dr Sian Mulcahy, Head of Training and Delivery, explains:
“Leaders who prioritise compassion and build trust then create environments where employees feel psychologically safe and valued, developing their confidence, job satisfaction, compassion towards colleagues, and nuturing collaboration, respect, and harmony”